Elastisys only collects and information you choose to give us, and processes it with your consent or on legal basis. We collect as little personal information as we can to allow us to provide our services. Personal information is not sold to third parties and is used and processed as described on this page.
We comply with the EU’s Privacy Shield framework and the General Data Protection Regulation (GDPR). We provide the same level of privacy protection regardless of your country of origin or location.
If you’re browsing Elastisys websites, we rely on cookies, server logs and web analytics providers to automatically collect basic information about the visitor.
This information includes the browser type, operating system, language preference, referring site, and the date and time of each request. We also collect potentially personally-identifying information such as IP addresses.
On becoming a customer, we ask for the following information:
We also collect personal information from you when you subscribe to our newsletters. If you contact us from our website’s contact form or our support platform, we keep a copy of your communications with us. We also keep a copy of all communication we send you that is related to the providing of our services.
We use the personal information we collect from you for the following purposes:
Safe handling of your personal information when it’s entered, submitted or accessed is ensured by the use of TLS for all communications over the network.
The following third parties are instead used to set cookies and tracking on the Sites upon consent:
|Analytics, Advertising optimization|
No 3rd party tracking or analytics cookies are allowed when running the managed platform Compliant Kubernetes, granting you privacy protection during the use of the platform.
Elastisys may rely on third-party subprocessor(s) to carry out specific processing activities on behalf of the Client throughout its providing of the Services. A list of sub-processors is available in the following table:
|Name of data processor||Purpose||Location|
|(currently no third-party processor)|
Elastisys relies on third-party providers to fulfill its services. Elastisys hence forwards data about its Clients to these providers. Under no circumstances is data uploaded by Clients to Elastisys services transferred to these providers.
|Name of provider||Purpose||Location|
|Google Analytics||Web analytics||United States|
|Mailchimp||Newsletters and marketing campaigns||United States|
If you are a child under the age of 16, you may not be a customer of Elastisys. Elastisys does not collect information about users’ age, but if we learn that you are a user who is under the age of 16, we will terminate your account.
As an Elastisys Client, you are entitled to exercising the following rights with regard to the personal data Elastisys holds about you:
Data subjects can exercise their rights by contacting Elastisys AB at its registered office at Kuratorvägen 2A, 907 36 Umeå, Sweden or at email@example.com.
Effective date: 2020 February